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Frequently Asked Questions

If there is anything left unanswered, please call 866-450-1012 or contact us so we can help you understand just how easy going solar is!

Every household has different needs when it comes to energy consumption. As customized solutions, solar energy systems are designed for your home’s individual requirements, which are determined by your savings goals and your Solar Energy Specialist’s recommendations. We offer free, no-hassle quotes to give you a better idea of the exact price.

Solar energy used to be pricey. However, with advances in technology, state and federal incentives and innovative financing programs, solar is a much more affordable energy option. Plus, it can pay for itself through savings and credits your system can generate for you.

The DIY solar trend is quickly fading as the cost of solar energy becomes more affordable. With the peace of mind that comes from expert installers along with production and power guarantees, homeowners are leaving it to the professionals.

It doesn’t have to be completely sunny for your panels to produce electricity. In cloudy or overcast weather, your panels won’t run at 100% capacity, but they can still produce power. Solar panels can also handle some pretty tough weather. They are designed to withstand one-inch hail at 55 miles per hour and are also built to withstand direct lightning strikes.

We evaluate your roof’s structure, shading from trees, current power usage in your home and savings goals. When all this information is gathered, a Solar Energy Specialist can give you a free quote and preliminary drawing of the optimal panel configuration for your home.

There are many variables to the amount of power solar panels will produce. Many of our customers have had a $0 electric bill for years with the benefits of net metering. On average, most homeowners decrease their annual energy costs by 25%-50%. That said, your energy expenses will depend on factors like the size of your solar power system, the energy needs of your family and the electricity rates charged by your utility provider. With utility costs climbing each year, solar energy can generate savings and protect you from inevitable hikes in energy prices.

No. You are not required to replace your roof. Our experts will determine if your roof is in good condition. If it is going to need maintenance in the near future, it’s best  to complete the repair or install the new roof before the solar panels.

ADT Solar can help you with roofing needs through our sister company, Buildpro, and can bundle the roofing costs into your solar energy system cost. Solar panels will shade that area of the roof from harmful ultraviolet sunlight and also protect your roof from the elements. Solar panels generally weigh 2.5lbs./sq.ft., about the same as a second layer of shingles.

A typical installation can take one to three days, depending on the size and complexity. As soon as your contract is received, your ADT Solar team goes right to work to verify all the details and get our design team finalizing the design requirements. It can take several weeks to align all the details for a successful installation across other entities in your local jurisdiction.  Permitting, interconnection with your utility company and local inspections are a big part of the process. ADT Solar works directly with all of the other groups to coordinate, so you can sit back and let us take care of it!

The solar panel warranty from ADT Solar is 25 years. Panels are projected to continue to work for up to 50 years, with some loss in efficiency. Inverter warranties average from 15-20 years, depending on the type of inverter needed for your installation.

In regions with little rain, it may be necessary to spray the panels down with a hose once a year. While solar panels are built for durability, ADT Solar offers a 25-year warranty in conjunction with the 25-year manufacturer warranty for the panels and inverters. Please note that these warranties only cover production issues due to defect and not physical damage to the panels due to impact.

Net metering is one system that utilities use to credit homeowners for the electricity produced by their solar panels. Participating utility companies issues statement credits for any excess power generated by your panels that is sent back to the grid. Net metering programs differ from state to state and between utility providers. Make sure you ask your Solar Energy Specialist about your specific area.

Good news! In many states solar panels are property tax exempt. Find out from your Solar Energy Specialist if if your state offers this incentive.

To the naked eye, solar panels appear susceptible to damage from low-impact collisions, but that is far from the truth. Although the solar cells themselves are fragile, the frame and glass that surrounds them is durable. Solar panels are designed to endure even the most severe weather conditions. From winds of over 90 miles per hour, to medium sized tree limbs, to golf ball sized hail, solar panels have been specifically tested and designed to withstand impacts. This includes direct lightning strikes.

For safety reasons, your home solar power system will automatically shut off if the power goes out. This is to protect utility workers who might be working on power lines during an outage. It is not safe to send power out to the grid where workers are attempting to fix a power outage. You will not have power during this time unless you were to have a battery backup system installed to support some of your home’s electricity needs.